Question hub
Should I call before I drive to the clinic?
The answer
Yes, call before you leave whenever you can. A call lets the team prepare, confirm that they treat your type of animal, and tell you whether they can see you right away, which avoids a wasted trip if a clinic is at capacity. Staff may also give instructions for handling your pet on the way. Describe what happened, when, and your pet's species, size and age. Have a passenger call while you drive, and follow the clinic's phone instructions rather than anything you read online.